Lost Member Recall

Automatically identifies sleepers and precisely wakes them back up.

Key highlights

Automatically demarcate lost members by silence duration
Trigger Exclusive Recall Vouchers and Care Reach
Multi-channel automated delivery reduces labor
Recall Effect Reflux Analysis
Layered recall to avoid one size fits all

The recall of lost members automatically identifies customers who have not been here for a long time, and stratifies them according to the length of silence, for example, 30 days, 60 days, and 90 days have not been consumed to match the exclusive recall vouchers and care content of different strengths.

The system is automatically delivered through multiple channels such as SMS, WeChat, and Enterprise Micro, eliminating the need for manual operation one by one. The return analysis of incoming and consumer data after the recall helps to continuously optimize the wake-up strategy and regenerate the value of sleeping assets.