Based on data from 20,000 stores, we identify the three digital levers that drive chain growth.
The 2026 F&B Digitalization Whitepaper, based on 20,000 stores and 300+ chain leader interviews, highlights three growth engines: unified omnichannel ordering, asset-based membership operations (raising repurchase by ~15%), and store standardization via checklists and alerts.
Digital investment in chains is expected to grow 28% YoY in 2026, led by data platforms and AI assistants.
