Post-Sales Work Order

Turn customer issues into after-sales tickets, track processing progress, and improve service closure.

Key highlights
  • Issue Creation Tracking
  • Assign handler
  • Processing progress visible
  • Returning Visits and Reviews
  • Work Order Statistical Analysis
Post-Sales Work Order

After-sales work orders turn customer complaints, requests for repairs and inquiries into trackable tasks, clarifying the responsible person and processing timeframe.

From acceptance and processing to return visits, each node has a record, and managers can view the backlog and completion of work orders at any time.

Combined with members' files, the after-sales process is linked with the history of consumption, helping stores to provide more warm services and build reputation.

Features

AI Smart POS

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QR Self-Ordering

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AI Membership Marketing

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Smart Inventory

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Smart Hardware Ecosystem

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AI Business Analytics

Proprietary data platform plus DeepSeek AI, delivering real-time dashboards a…

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